Search FAQs Basics What is a Network? What is a List? What is a Note and how do I send one? How do I reply to a Note? How do I sign up to "Read the Catechism in a Year"? / I need help with this list Registration and Login What if I didn't get a verification email or txt? How do I register with my church, ministry, team or organization? What if I can't log in? What if it won't let me register? How can I get Flocknote to keep me logged in? I'm having trouble trying to text in to join a network (text-to-join) Subscriptions How can I stop text messages from being sent to my phone? What if I get too many emails, txt msgs, etc.? How do I subscribe to a List? How do I unsubscribe from a List? How do I change my subscription settings? My Account How do I update my email or phone number? How do I update my profile information? How do I cancel my personal Flocknote account? Manage a Network or List How do I manage our text-to-join package? (initial setup, edit the keyword, upgrade to more keywords) What is a List Family?/How do I create hierarchies of sub-lists in Flocknote? What is the Master List for a Network? How can I make a List "private"? How can I make an entire Network "private"? How do I turn off replies for a List? How do I create an Event? How do I create a Poll? How does connecting to Facebook and Twitter work? How does connecting an RSS feed to my List work? How do I set up my Member registration? How do I set up "Conditional" Registration? What is a Network Owner? How do I import members from a (.csv) file? Why is the number of opened emails low? How do I manage billing information for my Network? What is a QR Code? How do I update or add a credit card for Network billing? What is a Network Admin? What is a List Admin? What is a Note Admin? How do I add or edit a member's phone number? How do I turn on/off the phone calling feature? How do I convert my contacts to a .csv file? How do I export my members in Flocknote to a (.csv) file? How do I upgrade my Flocknote Network to a larger plan? I signed up through Lighthouse Catholic Media, how do I send out our free MP3s? How do I get subscribers into my Network? How do I let people know we are using Flocknote to communicate? How do I cancel my Flocknote Network? I'm having trouble inserting a video into a note I'm having trouble with my Facebook connection (fixed!) How do I view the results of a poll? What is the yellow caution triangle next to someone's name/ How do I verify someone's email address for them? How do I send a text message?/What does a note look like when sent as a text? Why do I only see a phone number in my subscribers list? What should I do with them? How do I add a new list? or add a new sub-list? What is an anchor? How do I create an anchor in my note? UPDATED 5/17/13: Short code (84576) for texting is now fully operable for Sprint users Privacy and Security Is my information kept safe and secure? Can I change any of my privacy settings? What if some of our notes are showing up in Google? Other Random Questions Does it cost anything to use Flocknote? What if I contacted you but have not heard back? Can I use Flocknote to send out HTML newsletters? Can I use Flocknote as a member management tool?